Privacy Policy.

1. Information We Collect

We collect three main categories of information:

• Information You Provide: Account information (name, email, phone number), profile details, physical addresses for service delivery, and payment information.
• Information Automatically Collected: Device information, IP addresses, log data, and usage statistics when you interact with our platform.
• Location and Verification Data: We collect precise geolocation data and timestamp logs during the PINCode verification process to ensure service quality and security.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services.
• Match you with vetted home service professionals.
• Process transactions and send related information, including confirmations and receipts.
• Send technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and customer service requests.

3. Sharing of Information

We do not sell your personal data. We may share your information in the following circumstances:

• With Service Providers: We share your necessary details (such as address and service requirements) with the independent professionals booked for your tasks.
• For Legal Reasons: We may disclose information if we believe it is necessary to comply with applicable laws, regulations, or legal processes.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.

4. Data Security & Retention

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. You may also have the right to object to or restrict certain processing of your data. To exercise these rights, please contact our support team.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@getazap.com or via our Contact page.